Perspectives on Business and Barcoding from the CEO
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Chip Emery, CEO |
Leading Supply Chain Services in a rapidly evolving marketplace brings many new and interesting challenges. From time to time it is uselful to reflect on how we are dealing with so many "opportunities" and to share those experiences.
Over my years in business I have learned two cardinal rules. Number one, put the customer first. Number two, invest unceasingly in your core competencies. Applying these rules at Supply Chain Services has contributed to our growth--in customer satisfaction, in employee opportunitiy, in partner relationships and, gratifyingly, the bottom line.
Read on to share the ride...
List of Articles
4th Quarter 2011: Bah Humbug – Customer Unsatisfaction Hurts!
3rd Quarter 2011: Investing in Your People…Why Bother?
2nd Quarter 2011: Customer Responsiveness... Does Anybody Really Care?
